Duke University Press

General Subscription and Electronic Collection Terms

  • General Subscription Terms

    Subscriptions from agents are accepted on a volume- and calendar-year basis only. Format (print-only, electronic-only, print-plus-electronic) must be indicated on the order. Shipping method must be indicated for orders shipped outside the U.S. Orders must be sent to Customer Service.

    Subscriptions at Individual Rates

    It is our policy to accept subscriptions at individual rates only when they are paid by personal check or credit card. We assume that all domestic subscriptions paid through institutional funds—including those paid through subscription agencies—should be billed at the institutional rate. We continue to accept agency payments on behalf of individual subscribers outside the U.S. so long as full end-user address information is provided.

  • Renewal Invoices and Notices

    Renewal orders are processed more promptly if they include our customer account numbers. Please note renewal notices are not sent to institutions subscribing through agents or consortia.

    Print Claims and Shipping

    Claims for missing issues are honored for one year following the date of shipment. Only issues that have been lost or damaged in transit will be replaced free of charge. One claim is permitted per issue. Subsequent replacement copies must be purchased. Domestic subscribers should allow six weeks for delivery of issues. Subscribers outside the U.S. should allow 90 days for delivery of issues. Airmail and express delivery rates are available upon request.

  • Electronic Access

    Most Duke University Press journals are accessed electronically via HighWire Press. The Duke Mathematical Journal, DMJ 100, the Notre Dame Journal of Formal Logic, the Nagoya Mathematical Journal, the Kyoto Journal of Mathematics, and the Euclid Prime collection are accessed via Project Euclid. The e-Duke Books Scholarly Collection is accessed via ebrary®. Individual book titles in electronic format are also available from select vendors, including ebrary, YBP Library Services and MyiLibrary.

  • Site License Agreements

    Site license agreements are required for the following:

    • e-Duke Journals Scholarly Collections
    • e-Duke Books Scholarly Collection
    • Euclid Prime
    • Duke Mathematical Journal
    • Duke Mathematical Journal: Volumes 1-100

    Visit the Site License landing page to download a license or for more information.

    Duke University Press is a Shared e-Resource Understanding (SERU) participant. Please contact libraryrelations@dukeupress.edu for more information.

  • Single Journal Title Orders

    A 2.5% commission will be allowed to agencies on institutional subscriptions. To calculate the discount, subtract 2.5% from the U.S. institutional rate, then add any applicable taxes and postage.

    e-Duke Journals Scholarly Collections (Standard and Expanded)

    Agents and consortia will receive a 5% discount on renewal orders. For new orders, agents and consortia are eligible for a one-time 10% discount.

    e-Duke Books Scholarly Collection

    Agents, consortia, and book wholesalers will receive a 10% commission on new and renewal orders that are prepaid.

    Euclid Prime

    Agents and consortia will receive a 5% discount on collection renewal orders. For new orders, agents and consortia are eligible for a one-time 10% discount.

    New orders are defined as customers who have not previously purchased a particular product, not customers who are new to a particular agent or consortium. Duke University Press will not accept orders without end-user information.

  • Payment Terms

    All orders are to be prepaid, including postage charges. Incorrect payments will be returned.

    All payments must be remitted in U.S. dollars and by draft payable on a U.S. bank. Orders may be charged to MasterCard, VISA, or American Express. All other forms of payment will be returned unless special permission has been granted. Our federal ID number is 56-0532129.

    No returns will be accepted.

    Postage for Back Volumes/Single Issues

    If shipped within the U.S.: $4 for the first issue; $1 for each subsequent issue.

    If shipped to Canada: $4 for the first issue; $3 for each subsequent issue.

    If shipped outside the U.S. and Canada: $6 for the first issue; $4 for each subsequent issue.

    When calculating rates for back volumes, please include postage for each issue.

  • Wire Transfers

    Customers outside the U.S. may submit payment via wire transfer. Please contact Customer Service for instructions. Duke University Press is not responsible for delays caused by wire transfers sent without the information listed below. Customers are responsible for any bank fees associated with wire transfers. If the amount remitted does not cover these fees, issues will not be served until full payment is received.

    Once the wire transfer is complete, please send an acknowledgment e-mail to subscriptions@dukeupress.edu (failure to do so could result in delay of the order, since the funds are deposited into a general account). In your acknowledgment e-mail, please include the following information:

    • Total amount of transfer
    • Customer's full shipping address
    • Duke University Press account or invoice number, if known
    • Description of items purchased with incoming funds

  • Cancellations and Changes

    Cancellation Policy

    No refund will be made once the first issue of a journal subscription has been served. Print back-issue orders cannot be canceled or returned once issues have been shipped.

    Change of Address

    Please notify us of address changes by contacting Customer Service, supplying both the old address and the new one. Duke University Press cannot forward issues returned by the post office without written notice of the new address from the customer or the vendor.

    Format Changes to Subscriptions

    Downgrades
    A downgraded subscription is a print-plus-electronic subscription that is changed to a print-only or electronic-only subscription. Downgraded orders will not be accepted once the first issue of a journal subscription has been served.

    Upgrades
    An upgraded subscription is a print-only or electronic-only subscription that is changed to a print-plus-electronic subscription. Upgrade requests will be accepted at any time. Please allow six weeks for processing from the time that payment is received by Duke University Press. Upgraded accounts will not receive online access until payment has been processed.