Library Resource Center

2010 Subscription and Electronic Collection Terms

Commission
Single Journal Title Orders
A 2.5% commission will be allowed to agencies on institutional subscriptions. To calculate the discount, subtract 2.5% from the U.S. institutional rate, then add any applicable postage and GST.

e-Duke Journals Scholarly Collections (Standard and
Expanded) and Euclid Prime
Agents and consortia will receive a 5% discount on renewal
orders. For new orders, agents and consortia are eligible for
a one-time 10% discount. (New orders are defined as customers who have not previously purchased the e-Duke Journals Scholarly Collection or Euclid Prime, not customers who are new to a particular agent or consortium.)

e-Duke Books Scholarly Collection
Agents, consortia, and book wholesalers will receive a 15%
commission on new and renewal orders that are prepaid. For
orders received without prepayment, a 10% discount will be
received.

Cancellation Policy
No refund will be made once the first issue of a journal subscription has been served. Print back-issue orders cannot
be canceled or returned once issues have been shipped.

Change of Address
Please notify us of address changes, supplying both the old address and the new one. Duke University Press cannot forward issues returned by the post office without written notice of the new address from the customer or the vendor.

Journal Print Claims/Shipping Time/Airmail
Claims for missing issues are honored for one year following
the date of shipment. Only issues that have been lost or
damaged in transit will be replaced free of charge. Domestic
subscribers should allow six weeks for delivery of issues.
Subscribers outside the U.S. should allow ninety days for
delivery of issues. Airmail and express-delivery rates are
available upon request.

Format Changes to Subscriptions
Downgrades
A downgraded subscription is a print-plus-electronic
subscription that is changed to a print-only or electronic-only
subscription. Downgraded orders will not be accepted
once the first issue of a journal subscription has been served.

Upgrades
An upgraded subscription is a print-only or electronic-only
subscription that is changed to a print-plus-electronic
subscription. Upgrade requests will be accepted at any time.
Please allow six weeks for processing from the time that
payment is received by Duke University Press. Upgraded
accounts will not receive online access until payment has
been processed.

Electronic Access
Most Duke University Press journals are accessed electronically via HighWire Press. The Duke Mathematical
Journal, DMJ 100, the Notre Dame Journal of Formal Logic,
and the Euclid Prime collection are accessed via Project Euclid. The e-Duke Books Scholarly Collection is accessed via ebrary®. For more information, please visit the Library Resource Center.

General Subscription Terms
Subscriptions from agents are accepted on a volume- and
calendar-year basis only. Format (print-only, electronic-only,
print-plus-electronic) must be indicated on the order.

Payment Terms
All orders are to be prepaid, including postage charges.
Incorrect payments will be returned.

All payments must be remitted in U.S. dollars and by draft payable on a U.S. bank. Orders may be charged to MasterCard, VISA, or American Express. All other forms of payment will be returned unless special permission has been granted. Our federal ID number is 56-0532129.

All payments for Canadian subscribers must include 5% GST, which must be collected from the customer (GST R131868853).

No returns will be accepted.

Postage for Back Volumes/Single Issues
If shipped within the U.S.: $4 for the first issue; $1 for each
subsequent issue.

If shipped to Canada: $4 for the first issue; $3 for each
subsequent issue.

If shipped outside the U.S. and Canada: $6 for the first issue;
$4 for each subsequent issue.

When figuring rates for back volumes, please include postage
for each issue.

Renewal Invoices and Notices
Renewal orders are processed more promptly if they include
our customer account numbers. Renewal notices are not sent
to institutions subscribing through agencies.

Subscriptions at Individual Rates
It is our policy to accept subscriptions at individual rates only when they are paid by personal check or credit card. We assume that all domestic subscriptions paid through institutional funds—including those paid through subscription agencies—should be billed at the institutional rate. We continue to accept agency payments on behalf of individual subscribers outside the U.S. so long as full end-user address information is provided for verification purposes.

Site License Agreements
Site license agreements are required for the following:
• e-Duke Journals Scholarly Collections
• e-Duke Books Scholarly Collection
• Euclid Prime
• Duke Mathematical Journal
• DMJ 100

Wire Transfers
Subscribers outside the U.S. may submit payment via wire transfer. Please complete the following steps. Duke University Press is not responsible for delays caused by wire transfers sent without the information listed below. Customers are responsible for any bank fees associated with wire transfers. If the amount remitted does not cover these fees,
issues will not be sent until full payment is received.

1. Please send transfers to
Bank: Wachovia Bank N.A. / Charlotte, NC USA
ABA#: 053000219 (domestic wires only)
Swift Code: PNBPUS33 (foreign wires only)
Beneficiary: Duke University Concentration Account
Account #: 2023740253053

2. Please include the following information:
Duke University Press Journals Customer Service
Accounting/Finance

New federal regulations require that bank wires contain the
beneficiary’s address. Please use this address:
Duke University / 705 Broad Street / Durham, NC 27705

3. Once the wire transfer is complete, please send an
acknowledgment e-mail to subscriptions@dukeupress.edu
(failure to do so will generally result in delay of the order, since the funds are deposited into a general account). In your acknowledgment e-mail, please include the following information:
• Total amount of transfer
• Duke University Press account number and full shipping address
• Description of items purchased with incoming funds

For more information about subscription and electronic collection terms, please contact us.

ebrary® is the registered trademark of ebrary.