FAQ for Journal Subscribers

Should you have a question or concern or need help finding specific information, please contact us.

  1. Duke University Press
  2. 905 W. Main St.
  3. Suite 18B
  4. Durham, NC 27701
  5. Phone: 919-687-3600
  6. Fax: 919-688-4574

Ordering Duke University Press Journals

You may subscribe and pay online using a credit card (Visa, MasterCard, American Express) by selecting the journal in which you are interested from the journal list and selecting the Subscribe option. You may also pay by check or money order (in U.S. dollars, drawn on a U.S. bank), and mail it to

  1. Duke University Press
  2. Journals Customer Service
  3. P.O. Box 90660
  4. Durham, NC 27708-0660

You can order an electronic copy of most single journal issues on a pay-per-view basis through HighWire. To view a listing of the online availability of our journals, visit the Electronic Access page.

Many print single or special issues are also available. You can view selected single or special issues by clicking on the Back Issues tab of a journal's item detail page or by conducting a search. If you are unable to locate the single issue, please submit an inquiry. You can also order single issues by mail, phone, or fax.

To prevent a delay in processing your order, please include the single issue's volume and issue numbers. You may pay for your order online using a credit card (Visa, MasterCard, American Express). You may also pay by check or money order (in U.S. dollars, drawn on a U.S. bank) made out to Duke University Press, and mail it to

  1. Duke University Press
  2. Journals Customer Service
  3. P.O. Box 90660
  4. Durham, NC 27708-0660

We will use the e-mail address you provide to contact you about matters involving your subscription, such as online access and receipt of payment. We will not sell, trade, or rent your personal e-mail information to others. View our privacy policy.

Managing My Subscription

Please contact our Customer Service Department to find out when your subscription will begin.

Please contact our Customer Service Department to find out when your subscription will expire.

Please contact our Customer Service Department to request a receipt by mail or fax.

If you have already renewed by mail or phone, please disregard the renewal notice. If you have questions about the status of your subscription, please contact our Customer Service Department.

We ship journal subscriptions via USPS surface mail, which does not offer tracking numbers.

Electronic Access

Please click here to view online availability. For journals hosted on HighWire, visit dukejournals.org/subscriptions and click on Individuals and Society Members: Activate your online access. You will need to have your customer number to activate your online access.

Your customer number is the same as your Duke University Press account number. This number is located on the mailing label of your print copy of the journal as well as on your renewal notice. If you are unable to locate this number, please contact our Customer Service Department.

Your customer number is the same as your Duke University Press account number. This number is located on the mailing label of your print copy of the journal as well as on your renewal notice. If you are unable to locate this number, please contact our Customer Service Department.

For journals hosted on HighWire, visit dukejournals.org/subscriptions and click on Individuals and Society Members: Activate your online access. You will need to have your customer number to activate your online access.

Your customer number is the same as your Duke University Press account number. This number is located on the mailing label of your print copy of the journal as well as on your renewal notice. If you are unable to locate this number, please contact our Customer Service Department.

Customer Service for My Subscription

Journal subscriptions are shipped by USPS surface mail; please allow six weeks for delivery within the United States and Canada and ninety days for all other international orders.

If you feel that you have missed an issue and would like to request a replacement copy, please submit a claim form. Once you have received e-mail confirmation that your claim has been filled, a replacement copy will be shipped from our warehouse within ten working days. If we are unable to fill your claim for any reason, an explanation will be sent to the e-mail address you have provided on the claim form.

To request a replacement copy, please submit a claim form. Once you have received e-mail confirmation that your claim has been filled, a replacement copy will be shipped from our warehouse within ten working days. If we are unable to fill your claim for any reason, an explanation will be sent to the e-mail address you have provided on the claim form. Your replacement copy will be shipped by USPS surface mail. Please allow six weeks for delivery within the United States and Canada and ninety days for all other international orders.

Please submit a claim form. Once you have received e-mail confirmation that your claim has been filled, a copy of the correct journal issue will be shipped from our warehouse within ten working days. If we are unable to fill your claim for any reason, an explanation will be sent to the e-mail address you have provided on the claim form. Your replacement copy will be shipped by USPS surface mail. Please allow six weeks for delivery within the United States and Canada and ninety days for all other international orders.

Send an E-mail

Contact Us

  • Duke University Press
  • 905 W. Main St. Ste 18-B
  • Durham, NC 27701
  • U.S. phone (toll-free): 888-651-0122
  • International: 1-919-688-5134
  • orders@dukeupress.edu