FAQs
Frequently Asked Questions

This page contains the following content:

FAQs about

Access

 

What are the URLs for Duke University Press content?

Please download the title list to find URLs for all Duke University Press titles.

Once our order is processed, how will my institution gain access?

Before it grants access, Duke University Press will need the following:

  1. Payment
  2. Signed site license agreement complete with IP address(es)

Payment should be sent to:
Duke University Press
Customer Relations
905 W. Main St., Suite 18B
Durham, NC 27701
+1.919.688.5134 (ph), +1-919-688-2615 (fax)
orders@dukeupress.edu

The site license agreement should be sent to the attention of the library relations and sales manager at +1-919-680-6078, or by mail to 905 W. Main St., Suite 18B, Durham, NC 27701.

What is the EZ Proxy configuration for the read.dukeupress.edu site?

HTTPHeader X-Request-With
Title eDuke Books Scholarly Collection (updated 20171106)
URL https://read.dukeupress.edu 
HJ read.dukeupress.edu
HJ https://www.dukeupress.edu
HJ www.dukeupress.edu 
DJ dukeupress.edu

What is the EZ Proxy configuration for the projecteuclid.org site?

Title Project Euclid (updated 20170728) 
URL https://projecteuclid.org/
HJ projecteuclid.org
HJ www.projecteuclid.org
HJ https://projecteuclid.org
HJ https://www.projecteuclid.org
DJ projecteuclid.org

Where is humanities and social science content hosted?

Duke's humanities and social science books and journals content is hosted at read.dukeupress.edu.

Where is mathematics content hosted?

Journals and electronic collections content in mathematics is hosted at projecteuclid.org.

Is there a grace access period for institutions whose payments will not arrive by January 1?

Yes. Duke University Press provides renewing institutions with a 90-day grace access period beginning January 1 of each calendar year to allow institutions uninterrupted access.

Are MARC records available for e-books?

Libraries can download MARC records directly from our MARC Records page at no additional charge. MARC records may also be available from vendors.

Will institutions have to activate access?

No. Access is automatically activated once payment and a signed site license have been received and processed.

We've lost access to the content. Whom do we contact?

Send the details of your access problem to orders@dukeupress.edu or call +1.919.688.5134.

How do I access the library administration dashboard for products I administer?

For humanities and social science content, log in to the Administrator Dashboard to update your account for read.dukeupress.edu. For login information or additional support updating your account, contact orders@dukeupress.edu.

For mathematics content, log in to your institution's Project Euclid account. If you do not know how to log in to your institution's Project Euclid account, please contact euclidsupport@dukeupress.edu to receive instructions.

Is my institution eligible for electronic access?

If your institution purchased a print + electronic, an electronic-only subscription, or an electronic collection, you are entitled to access the content of the journal. Please download the title list to find the journals and electronic collections offered online.

Are Duke University Press journal URLs OpenURL compatible?
Yes. Journals hosted on read.dukeupress.edu and projecteuclid.org are compliant as a target, meaning that OpenURL resolvers can link to the content they host. Resolution is possible because our platforms support a consistent format for URLs. Click here for more information on OpenURL management for our Project Euclid-hosted journals. 
 

License Terms

 

Which titles require a signed site license agreement to enable access?

Duke University Press requires a signed site license agreement for electronic access to select products. Visit our site license page to download a license and for more information. Any questions regarding the site license can be directed to the Library Relations and Sales Manager at +1.919.687.3655 or libraryrelations@dukeupress.edu.

Is a site license required to access titles hosted on the Project Euclid platform?

Not all collections or titles hosted on the Project Euclid platform require a site license. Duke University Press requires a site license agreement to grant access to Euclid Prime, the Duke Mathematical Journal, and the Duke Mathematical Journal: Volumes 1-100 and MSP on Euclid. Please visit the site licenses page to view Duke University Press site licenses.

Please check with the individual publisher for titles not sold by Duke University Press.

Where do I send my signed site license agreement?

Sign and return the appropriate site license to the Library Relations and Sales Manager via fax (+1.919.687.3655), email (libraryrelations@dukeupress.edu), or conventional mail (905 W. Main St., Suite 18B, Durham, NC 27701).

Will I receive a countersigned copy of the site license agreement?

Yes. If you do not receive a countersigned copy of the license for your records, please contact the Library Relations and Sales Manager at libraryrelations@dukeupress.edu.

How can I propose changes to the site license agreement?

Proposed changes to the site license may be submitted in addendum format to the Library Relations and Sales Manager at libraryrelations@dukeupress.edu.

What is the electronic reserves policy?

Articles for course or research use that are supplied to the end user at no cost may be made without explicit permission or fee. Articles that are provided to the end user for a fee of any sort may not be made without payment of permission fees to Duke University Press. E-reserves should be posted on a secure site accessible to class members only, and the articles should be purged from the e-reserve system at the end of each semester.

What is the policy on course packs?

Copies for course or research use that are supplied to the end user at no cost may be made without explicit permission or fee. Copies that are provided to the end user for a copying fee may not be made without payment of permission fees to Duke University Press.

What is the policy on interlibrary loan?

A hard copy printed from the electronic files of the material may be supplied to another institution by mail, fax, or secure transmission using Ariel or its equivalent (whereby the electronic file is deleted immediately after printing). The supply of such copies must conform to CONTU guidelines or similar restrictions to fair use provisions under copyright law.

Who is an authorized user?

All members of the licensee's campus or institutional community who are authorized to use the computers within this domain are deemed authorized users of the site license. Walk-ins are also deemed authorized users of the site license, but they do not have remote access privileges.
 

Ordering

 

How do I order?

To place a new or renewal order for Duke University Press products, contact us by email at orders@dukeupress.edu, by fax at +1.919.688.2615 (1.888.651.0124), or by phone at +1.919.688.5134 (1.888.651.0122).

Once our order is processed, how will my institution gain access?

Before it grants access, Duke University Press will need the following:
  • Payment
  • Signed site license agreement complete with IP address(es)

Payment should be sent to:
Duke University Press
Customer Relations
905 W. Main St., Suite 18B
Durham, NC 27701
+1.919.688.5134 (ph), +1.919.688.2615 (fax)
orders@dukeupress.edu

Required site license agreements should be sent to the Library Relations and Sales Manager via fax (+1.919.680.6078), email (libraryrelations@dukeupress.edu), or conventional mail (905 W. Main St., Suite 18B, Durham, NC 27701), NC 27701. To view a list of products requiring a signed license, visit our Site Licenses page.

How do I order single titles from other publishers hosted on Project Euclid?

Project Euclid provides publication hosting services to a number of publishers that control and sell their own electronic subscriptions. To place a new or renewal order for titles hosted on the Project Euclid platform, please visit projecteuclid.org/Browse and contact the publisher for more information. For more information about Project Euclid's subscription options, please visit the collections, titles, and ordering page.

Can my institution order products through a book wholesaler, subscription agent, or consortium?

Yes. Vendors have been alerted to pricing models and will be glad to assist librarians in processing an order. Consortium representatives can contact the Library Relations and Sales Manager for more information at libraryrelations@dukeupress.edu.

Can my institution buy individual Duke University Press books in electronic format?

Individual titles are available from select vendors, including YBP Library Services, EBSCO, and ProQuest, or through our Pick-and-Choose model. Please contact libraryrelations@dukeupress.edu for more information.


Pricing

 

What is my institution's Carnegie Classification?

Please visit the Carnegie Foundation website to view your institution's classification.

What is my institution's tier?

A US institution's tier is based on its 2015 Carnegie Basic Classification. For institutions outside the US, tiers are based on national income level, as determined by the World Bank, and full-time enrollment. 



Usage Statistics

 

Can I download usage statistics?

Yes. Visit the usage statistics page for usage statistics information options and instructions.
 

Contact

 

How do I contact Customer Relations?

Please contact us with any questions or feedback.
Duke University Press
905 West Main Street
Suite 18B
Durham, NC 27701
United States
Phone: +1.919.688.5134
Fax: +1.919.688.2615
orders@dukeupress.edu
   
Top