We work collaboratively with societies to offer a range of services, including annual reporting, membership management, marketing support, and customer relations. The Press plays an active role in membership management and keeping your society members up-to-date and society officers informed of membership status.
To streamline communication, the Press has one main liaison for society officers. The Press's society liaison will make sure that your questions are addressed by the appropriate person at the Press; the liaison also prepares regular reports, stays in contact with editors and society officers, and regularly attends society meetings. For more information, please contact the Press's society liaison.
The Press usually provides annual reports for the society on its journal’s performance and on membership levels. If interim reports are needed, contact the Press's society liaison.
The Press works with each society to create a marketing plan tailored to your society's needs. Each society is promoted on our website with a page that highlights the society's membership benefits, provides information about the society journal, and allows members to join online. We depend on our societies to keep us informed in advance of society annual conferences, panels, events, and other publicity opportunities in which we may participate or provide marketing support.
Please see Customer Relations FAQ. The Customer Relations Department processes all journal and book orders and initiates the electronic access process. The department also works with customers to resolve customer relations issues and concerns. Please direct questions or comments about subscriptions, claims, quotes, address changes, and other issues to Customer Relations by telephone at 888.651.0122 (toll-free in the US and Canada) or +1.919.688.5134; by fax at 888.651.0124 (toll-free in the US and Canada) or +1.919.688.2615; or by email at firstname.lastname@example.org.
If a society has questions about the production of its journal, we encourage the society first to contact the Press's society liaison, who can coordinate any discussion with the Press production staff. The journal's editorial office, which is in frequent contact with production personnel, can also answer many questions related to the journal's publication and can communicate with the appropriate production personnel.
Duke University Press mails four membership renewal notices annually, in September, November, January, and March.
Information regarding current and historical circulation numbers is available. Please contact the journals director with your request.
Generally, content is available for online viewing one week before the journal's mail date. Our humanities and social science content is hosted at read.dukeupress.edu and our mathematics content is hosted at projecteuclid.org.
Membership Lists Maintenance and Reporting
Duke University Press can maintain the membership list of an affiliated society and provide a list of members, including their names, addresses, and contact information, to society officers. Please contact us to request membership lists.